Contact Us

Call Center Hours

8:30AM-5:30PM MST Mon-Fri, excluding major holidays.



Contact

  Toll Free

800-558-8324 (use BTI part numbers when calling in orders)

  Phone

505-473-1010

  Fax

505-473-0011

  Web

www.bti-usa.com

  E-mail

info@bti-usa.com

  Address

33 Velocity Way Santa Fe, NM 87508 USA

 

Social

  Instagram

@BTI_USA

  Twitter

@BTIUSA

  Facebook

@BTIUSA


Email by Department:

Dealers. Establish a Wholesale account with BTI: accounts@bti-usa.com
            (You can also fill out a Company Profile Dealer Application)
Manufacturers. Submit your new product for consideration: purchasing@bti-usa.com
Careers. Job opportunities at BTI: getajob@bti-usa.com
All other Sales and Support inquiries: info@bti-usa.com

2021 Business Holidays

Holiday Day Date UPS Grnd, Air & Intl UPS Freight (LTL/FTL) GSO OnTrac USPS  BTI 2021 Schedule
New Year’s Day Friday  1-Jan-21 closed closed closed closed closed BTI closed
Martin Luther King, Jr. Day Monday 18-Jan-21 open open open open closed open
President’s Day Monday 15-Feb-21 open open open open closed open
Good Friday Friday  2-Apr-21 open open open open open open
Memorial Day Monday 31-May-21 closed closed closed closed closed BTI closed
Independence Day Sunday 4-Jul-21 closed closed closed closed closed BTI closed
Day after Independence Day Monday 5-Jul-21 open open open open closed open
Labor Day Monday 6-Sep-21 closed closed closed closed closed BTI closed
Indigenous Peoples' Day   Monday 11-Oct-21 open open open open closed open
Veterans Day Thursday 11-Nov-21 open open open open closed open
Thanksgiving Day Thursday 25-Nov-21 closed closed closed closed closed BTI closed
Day after Thanksgiving Friday  26-Nov-21 open closed open open open BTI closed
Christmas Eve Friday  24-Dec-21 open (1) closed open open closed BTI closed
Christmas Day Saturday 25-Dec-21 closed closed closed closed closed BTI closed
New Year’s Eve Friday  31-Dec-21 open (2) open open open closed BTI closed
New Year’s Day 2022 Saturday 1-Jan-22 closed closed closed closed closed BTI closed
1. Limited service day. Delivery of all small package services. Pickup of Air and international packages, must be prearranged by Friday, Dec. 17.  
2. Limited service day. Delivery of Air and international packages only. Pickup of Air and international Air packages only, must be prearranged by Friday, Dec. 24.  
All other days listed as open are full service